A small nonprofit was faced with a challenging HR issue related to terminating a long-time employee due to performance issues. As is typical with many small businesses and nonprofits, the employee was customer-facing and deeply immersed in many projects.

Training Services Provided

Taylor HR was retained by the nonprofit to assist leadership with a variety of HR concerns, including performance issues with an employee who was part of multiple protected classes. Taylor HR Group assisted with drafting and executing a comprehensive improvement plan to help the employee meet stated goals. Ultimately, these efforts were unsuccessful and Taylor HR Group advised leadership about communication with the employee, documentation that demonstrated that the termination was based solely on performance issues and the exit process of the employee from the nonprofit.

Taylor HR Group is providing ongoing HR support to the small nonprofit for a broad range of human resources needs including:

• Delivering a compliant and customized Employee Handbook and workplace policies
• Supporting ongoing HR needs for their small but growing team
• Navigating COVID-19 issues as federal law and guidance changes

Impact

Leadership was concerned about the possibility of having to terminate a long-term employee and needed an expert resource to guide them in performance management and to ultimately make a difficult termination decision. Taylor HR Group’s expertise and availability when needed ensured that the situation was handled professionally and respectfully.